FAQ
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Trade Accounts & Pricing
The 111 Mercer collection is available exclusively to the trade. Trade professionals may apply for a 111 Mercer trade account and for access to exclusive trade pricing. To apply please submit an online application.
Ordering, Shipping and Tracking
Registered trade professionals may place orders by contacting the 111 Mercer Client Support team via email, phone or through our online Contact Us page. Trade professionals must be registered and approved for a trade account with 111 Mercer to place orders.
Email: info@111mercer.com
Phone: 1.732.920.2654
Our standard production lead time is approximately thirty business days from the date an order is confirmed. Orders ship from our New Jersey facility. Delivery times vary based on destination and shipping method.
Expedited shipping and air freight are available for an additional charge.
Shipping and freight charges are based on destination and order size and will be calculated at the time an order is placed. Expedited shipping and air freight are available for an additional charge.
An order confirmation will be sent once your order has been received and confirmed. Shipment tracking information will be emailed when your order ships. Please allow up to one business day for tracking information to become active with the carrier. If you have any questions, contact our Client Support team.
Sales Tax and Payment
A valid resale certificate is required for all tax-exempt purchases. Customers who do not provide a valid resale certificate will be charged applicable sales tax in accordance with state and local laws.
We accept Visa, Mastercard, Amex, and Discover. Requests for net payment terms are subject to a business credit review and approval.
Our Products
The 111 Mercer collection consists of digitally printed, luxury wallcoverings in a range of exquisite materials, textures, and prints, exclusive to the trade. The collection can be viewed in our full-color digital Lookbook.
111 Mercer launches new, original wallcovering designs biannually in the Spring and Fall, continually expanding the assortment of luxe substrates, rich textures, and gorgeous patterns.
Grasscloth wallpaper is available in double rolls and measure 36' wide by 8 yards long, untrimmed.
Grasscloth murals are sold by the square foot with a 4 square foot minimum and are scalable to the room's exact dimensions.
Both our printed grasscloth wallpaper and our printed grasscloth murals are provided with a selvage edge.
Grasscloth is a natural material and variations in color, texture, and weave are inherent to the product and part of their natural beauty. These variations may occur not only between different rolls/panels but also within the same roll/panel.
Sample Swatches and Collateral
- Registered Trade professionals can order single 8" x 8" sample swatches at no charge to ship within a few days from our New Jersey facility.
- A sample swatch ring featuring 8" x 8" swatches of the complete 111 Mercer collection, along with a logo-embossed presentation box is available for purchase.
- Samples can also be purchased by the yard.
Returns, Replacements and Warranty
Due to the made-to-order nature of our products, returns are not accepted except in the case of verified manufacturing defects. Please inspect all products prior to installation for color consistency, trim match, and any visible defects. If a defect is identified within the same production lot, discontinue installation immediately and contact our Client Support team for assistance.
Due to the natural characteristics of materials such as grasscloth, variations in color, texture, weave, and other organic nuances are inherent to the product and are not considered manufacturing defects.
Lolliprops, Inc., d/b/a 111 Mercer, warrants that its products will be free from defects in materials and workmanship. If a verified manufacturing defect is identified, our warranty provides for replacement of the defective product.
All wallpaper should be applied to a properly prepared surface in accordance with the directions provided with the product. This warranty will not apply to any product that is improperly installed, used for purposes other than the purpose for which it was designed, modified, or subjected to any abuse, misuse, neglect, or accident.
111 Mercer is a registered trademark of Lolliprops Inc., d/b/a 111 Mercer.
Brand Updates
- Trade professionals can register for a trade account and subscribe to our email
list for the latest updates on new product launches, product highlights, brand news, and events. - Visit www.111mercer.com frequently for industry press, blogs, and new product information.
- Follow 111 Mercer on Instagram, Facebook, Pinterest and LinkedIn.
Didn't find your answer?
Don't hesitate to reach out to our Client Support team.